FAQ

Frequently Asked Questions

We have three retail locations:

Hippos Chesterfield

17409 – G Chesterfield Airport Rd. Chesterfield, MO 63005
Call: (314) 655-4520

Hippos Springfield

2868 S. Glenstone Ave. Springfield, MO 65804
Call: (417) 708-7576

Hippos Columbia

2500 Broadway Bluffs Dr. Ste 102, Columbia, MO 65201
Call: (573) 507-3660

  • No product whether it is smokable or edible may be opened or consumed on HIPPOS property which includes the parking lot.

  • No visitors inside the store are allowed to influence a medical patients’ marijuana purchase inside the licensed Hippos Marijuana Dispensary.

  • No. The state of Missouri does not allow doctors appointments inside a licensed cannabis medical marijuana dispensary. These doctor appointments and consultations must be taken at your home or off-premise, which may include in the patient’s vehicle. No doctor appointments can be done from inside the dispensary.

  • You may bring in a picture of the product and we will do our best to help you locate it or order it for you if possible. Unfortunately, no live product or open empty boxes may be on the sales floor besides Hippos products. No empty containers or boxes of any kind can be shown from a patient to a budtender.

  • You will be asked for your valid driver’s license and medical marijuana card both when you check-in and at the point of purchase as you check out with your products.

  • Yes, but the assisting visitor must be over the age of 21.

  • The patient who is the caregiver must have their caregiver card, driver’s license, and the same ID of the patient they are caregiving for. No sale can be made unless all 4 cards are present.

  • The state of Missouri limits Hippos Marijuana Dispensary to allowing one [1] visitor per patient.

  • Patients may present a driver’s license, passport, or a paper license from DMV. Unfortunately, the state of Missouri regulations does not allow budtenders or dispensaries to accept pictures on phones as a valid form of ID.

  • Unfortunately children are not permitted inside the dispensary. Without proper age-identifying identification, they will be stopped at check-in from going into the dispensary.

  • No cards besides Missouri’s state-issued MMJ cards are valid. Hippos Marijuana Dispensary can’t accept any other state’s medical card for cannabis purchase.

  • For visitors, upon check-in, your driver’s license will be requested and held the entire time you are visiting and on the dispensary floor. Visitors must sign in to the Hippos visitors log and are also required to wear a visitor lanyard while inside the dispensary.

  • Yes, you are welcome to carpool and come into the dispensary with another patient. However, when you each make purchases it will be under two separate transactions. Please be advised that no patient can influence another patient’s medical purchase.

  • Patients are welcome to sign up for the Hippos Insider program that offers concierge-like service. We’ll text you deals on products you love and keep you in the know. Click here or visit https://enrollnow.vip/login/3504?location=website to get started earning Hippos rewards today!

  • We’re now accepting applications for top talent. If you’re passionate, experienced with cannabis, have retail experience, and want to join a team of awesome people that care about wellness, we’d love to talk to you. At Hippos, we work hard to ensure that every employee feels supported and encouraged. Our team members are passionate about educating patients and the community and providing a premium experience in-store. Email your resume and inquiry to us at info@hipposcannabis.com.